The Wireframe

After completing the initial project analysis, a basic wireframe was created to outline the layout of the website’s homepage.

The Initial Wireframe

The Mockup

Upon approval of the wireframe, began the mockup phase. After four revisions, a final design was approved.

Initial Mockup

Final Approved Mockup

Content and Inventory Management

The content management system of choice was WordPress and the Inventory Management System was custom coded by Collins Internet’s web development staff.

With the new inventory system, the Harchelroad Motors staff was able to:

• easily create/edit/delete vehicle listings
• add pictures
• set a vehicle to be featured on the homepage
• track customer leads via a simple CRM

The Final Product

Shortly after the launch of the new design and inventory system, Harchelroad began to receive customer leads from the site. Upon looking at the site statistics, the average time on the site was six minutes and the average bounce rate was below 12%.  In other words, with a solid appealing design and  fresh inventory this site is setup for success.

Site Credits

The graphical design of the site was created by the talents of Gloria Farmer and the inventory system was created by Allan Collins.

Photo By stuartpilbrow

Disabling Plugins

Before you start pulling your hair out, there are a few ways to debug and get around this issue.  Firstly,  if you can access the WordPress admin area, disable all of your plugins one by one and then check to see if your site is back to normal.  By using the process of elimination, you can narrow your debugging down to one single plugin.

However, if you are unable to access the WordPress admin area to disable plugins, you have two options: delete the plugin files or disable all plugins in your database.  If you have FTP access, then FTP into the /wp-content/plugins directory and start deleting.  This method isn’t recommended because you will essentially have to start from scratch.  If you have access to PHPMyAdmin and are comfortable working in this area, create an SQL query:

UPDATE `wp_options` SET option_value=” WHERE option_name=’active_plugins’;

This will disable all active plugins.

Now that all of those plugins are disabled and you are able to narrow it down to the pesky one, this leaves you with two options: you can either ditch the faulty plugin for a similar one, or you can attempt to fix the plugin’s issue.


Let the Author Know

Either way, it is a good idea to let the plugin author know about your issue.  When doing so, it is very important to provide as many details as possible.  Details include:  Which WordPress version?  What server type (Apache or IIS)?   What version of PHP?   What browser are you using?  What other plugins are installed?  What were you doing that may have caused the issue?


Debugging Options

Okay, so you’re feeling adventurous?  First off, you will need a helpful plugin called Error Reporting.  This handy plugin will create error logs for nearly everything in WordPress.  It will allow you to pinpoint which line in the plugin that the problem is occurring.   This is recommended for advanced users with PHP experience.


Conclusion

Sometimes things just break.    It’s important to take a deep breath and to keep an open mind.